MAVEN SOLUTIONS & WORKFLOW ARCHITECTURE

Who We Help & How Maven Solves the Hardest Problems in Medicare Advantage.

Maven replaces fragmented CMS spreadsheets and $500,000 black-box consulting projects with a single, deterministic analytical engine (`Q01`–`Q29`). Below is our complete mapping of buyer personas, organization archetypes, and the 8 empirical data domains powering the platform.

1. Solutions by Executive & Functional Role

PERSONA 01 · CHIEF EXECUTIVE OFFICER / COO / BOARD

Capital Defense & 60-Second Board Readiness

When a contract drops from 4.0★ to 3.5★, the CEO faces immediate board scrutiny over lost Quality Bonus Payment (QBP) benchmarks and Part C rebate percentages (65%/70% down to 50% under 42 CFR § 422.266).

Maven Deliverable: 1-click 11-slide 16:9 PowerPoint Board Deck (.pptx) and C-Suite Dossier quantifying exact PMPM shock, peer comparison in your metro cluster, and the minimum clinical budget required to restore 4.0★.

PERSONA 02 · CHIEF ACTUARY & VP OF BID DESK

CY 2027–2028 Bid Calibration, V28 & Double-Bonus Caps

Actuarial bid teams must balance 100% CMS-HCC V28 risk score phase-in against SSA § 1853(n)(4) pre-ACA statutory benchmark caps and competitor supplemental benefit pullbacks.

Maven Deliverable: 8-sheet live-formula Actuarial Excel Workbook (.xlsx) uniting County Rate Books, Double-Bonus Cap Compression (Q29), V28 RAF drag (Q21), and PBP Benefit Pullback deltas (Q22).

PERSONA 03 · SVP OF STAR RATINGS & CHIEF MEDICAL OFFICER

HiGHS MILP Care-Gap Knapsack & Cut-Point Defense

Quality teams waste millions chasing unweighted care gaps or getting blindsided by Tukey 3.0× IQR outer-fence jumps, Categorical Adjustment Index (CAI) shifts, and 2028–2029 measure sunsets.

Maven Deliverable: SciPy Ward's hierarchical cut-point decomposition (Q18), CAI 3.750 cliff buffers (Q24), 2028–2029 Sunset Stress Test (Q25), and exact HEDIS PUF care-gap closure quotas.

PERSONA 04 · VP OF PROVIDER NETWORK & VBC STRATEGY

Ambulatory Specialty Parity & Hospital C15 Risk

Standard NPPES provider counts are distorted by inpatient hospitalists who never take outpatient MA referrals, while local anchor hospitals with high CMS readmission penalties drag down Plan C15 Star scores.

Maven Deliverable: Ambulatory Specialty Isolation Toggle (Q12), 42 CFR § 422.116 Time & Distance guardrails (Q14), Clinician Acuity Atlas (Q27), and Hospital Penalty vs. C15 Matrix (Q28).

2. The 8 Empirical Dark-Data Domains (`Q22`–`Q29`)

Domain Analytical Capability Primary CMS Warehouse Source Key Executive Decision Unlocked
D1 (`Q22`) CY 2026 → 2027 PBP Benefit Pullback & Margin Defense raw.pbp_benefits (14,487 rows) & core.fct_pbp_benefit_changes Identify where competitors raised MOOP/copays or cut OTC, Flex Card, and Dental/Vision/Hearing allowances to avoid adverse selection.
D2 (`Q23`) Voluntary Disenrollment Root-Cause & Churn Forensics raw.stars_cells (12,824 rows, SY 2023–2026) & core.fct_star_disenrollment_reasons Diagnose whether member churn is driven by Financial Reasons, Doctor/Hospital Coverage, Rx Formulary, or Plan Service.
D3 (`Q24`) Categorical Adjustment Index (CAI) & 3.750 Cliff Sensitivity stg.stg_star_cai (3,941 rows, SY 2023–2027) & core.fct_star_cai_sensitivity Pinpoint contracts saved or penalized by CAI across Part C/D FAC deciles within ±0.050 of the 3.750 QBP rounding threshold.
D4 (`Q25`) 2028–2029 Star Measure Regulatory Sunset Stress Test core.measure_sunset & core.fct_star_sunset_simulation (91 FR 17384) Simulate pro-forma 2028 and 2029 Star Ratings after scheduled CMS measure eliminations to prevent surprise future downgrades.
D5 (`Q26`) D-SNP Medicaid Integration & C-SNP Disease Footprint raw.snp_plan (3,311 rows) & core.fct_snp_integration_footprint Benchmark FIDE, HIDE, and Applicable Integrated Plan (AIP) growth (+80.8% YoY surge) and C-SNP chronic disease specialization.
D6 (`Q27`) Clinician Panel Acuity, Part B Spend & 26 Chronic Conditions raw.clinicians (18,000 providers, 85 cols) & core.fct_county_clinician_acuity Evaluate county provider panels by dual-eligible share, average HCC risk score, Part B drug spend, and 26 chronic/behavioral conditions (Zero-PHI).
D7 (`Q28`) Hospital Readmission & Safety Penalty Risk vs. Plan C15 raw.hospitals (5,419 certified hospitals) & core.fct_county_hospital_safety_risk Correlate local acute hospital readmission and safety penalties against MA contract C15 (Plan All-Cause Readmissions) Star ratings.
D8 (`Q29`) Double-Bonus Cap Compression & Statutory Ceilings core.fct_county_benchmarks (6,456 county-year rows) & core.fct_county_double_bonus_compression Quantify exact PMPM bonus truncation in qualifying double-bonus counties capped by pre-ACA statutory benchmark ceilings (SSA § 1853).

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